Main information about shipping
- All products are shipped securely from the EU.
- We work with two warehouses, one for Spain and another one for the rest of the EU.
- Discretion, security, and reliability are our top priorities.
Shipping Countries
We ship to the following EU countries:
Ordering limits
Minimum order amount: 150€
Shipping Costs
| Order price | 150-200 € | 201-300 € | +301 € |
|---|---|---|---|
| Spain | 15 € | Free | |
| France | 15 € | Free | |
| Europe | 25 € | 20 € | Free |
Delivery
Once payment has been received, orders are processed and shipped within a maximum of 2 business days. Once shipped, delivery times vary between 3 to 5 days. We prioritize safety over speed.
Reshipment
If a package does not arrive for reasons beyond your control (for example, it is lost by the shipping company during transit), we will resend the package at no cost until you receive it.
Delivery Incident
In the event that, for reasons beyond our control, there is an incident with the delivery (such as the package being left at a collection point, held by the carrier, or requiring additional action) it is the customer's responsibility to contact the transport company directly to arrange and agree on the correct receipt of the package.